Retail News: Some retailers watching your every move

By JOHN HEINZL
Friday, May 3, 2002

Big Brother is watching you. He'd especially like to know why you passed over the Corn Flakes and bought that box of Cap'n Crunch.

Taking consumer research to a new extreme, a small but growing number of retailers down south are using hidden video cameras and microphones to track the consumer's every move. The goal isn't to catch shoplifters but to provide clues about why certain products sell and others flop.
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