Discount, Not Dumpy

Retail Notes:

Here's a question I received from a website visitor recently: "How do I attract the customer into a middle market discount store without having to sacrifice appearance?"

The type of products being sold are not mentioned so it is hard to get into specifics, but here are a few general tips.

How to keep a discount store from looking bargain basement:
  • know your target market and their needs
  • make sure the store is well lit
  • keep merchandising and displays very tidy
  • use quality fixtures, even if they have an industrial look - cheap tables with folding legs are a definite NO
  • keep store clean and well maintained
  • use professionally produced signage - not handwritten
  • set aside some spaces in the store for attractive, themed displays of complimentary merchandise
  • keep the shelves full without becoming crowded or messy. Customers need to be able to touch and move merchandise without knocking things over
  • use adequate signage - clear pricing on shelves and merchandise, directional signage to designate departments or product families.
  • don't clutter windows with unnecessary posters and signs.
  • create an overall appearance that is organized, easy to shop, well stocked and affordable
Any other suggestions? Merchandising questions? Add a comment below.

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